School laptops

Longdean School offers the opportunity to participate in a laptop lease scheme which enables families to provide a laptop specifically for their child without the upfront costs, which can be used in school and at home.  Use of the devices in school is as directed by teachers for use in lessons to enhance learning.

Laptop leasing scheme

A letter will be sent out to notify you when the scheme is open for orders and applications are made via an online portal at Laptop Scheme.

Payments are made as a monthly contribution via direct debit up to a maximum of 36 months. There is a reduced rate for siblings and those on Pupil Premium. There is no credit check undertaken and the scheme includes Accidental Damage and theft Insurance for the period that the monthly contributions are made (with a maximum of 2 claims per year).  The device also has a 1 year warranty and comes with a protective neoprene sleeve. 

The laptops are fully supported by the school for the time that the student remains at Longdean. 

To find out more about the 1:1 Device scheme, email schoollaptops@longdean.herts.sch.uk or call 01442 205772 – select Finance, then Laptops. 

Technical Support

If you are having trouble logging in, or have another technical issue, please email the IT Helpdesk.

Lease Laptop Warranty and Insurance

Warranty - Each laptop has a 1 year warranty included. 

If you think the issue will be covered under warranty, please call HP Business on 0207 6600403

Once connected hold for other support option

  • Wait for message to end and Press for option 3  - Business Support.
  • Press for option 1  - Desktop / Laptop / Tablet Support.
  • When an advisor answers ( this may take a few minutes) they will ask you:
    - For the Laptop serial number.
    - For an explanation of the issue, why you are making a warranty request.
    - Where they can collect the Laptop from.
  • HP will give you a reference number.
  • The warranty process takes 10 working days.
  • The Laptop will be returned to the given address.

Insurance

The insurance period varies but is generally provided for the same period that you are making monthly contributions.

In order to make an insurance claim or if you have a query related to your insurance, please contact Edutech by emailing support@edutech.zone.  Please also copy in schoollaptops@longdean.herts.sch.uk

Edutech will then take you through the claim process.